Utilizing the app, you can use the app to redeem 2K23 MT Locker Room codes and use the Scan Your Face feature for your MyPLAYER customized character in the MyCAREER mode. However, some players reported that they're having problems getting into the app and cannot use the much-anticipated face scan feature. The following is 2K Games' official statement about the solution to the "failed to log into 2K Sports" error message for the NBA 2K23 companion app.
Unfortunately, there is no solution to this issue as of the time of writing. Nevertheless, NBA 2K23 developer Visual Concepts and publisher 2K has acknowledged the "failed to sign in to 2K Sports" error that occurs with the MyNBA2K23 application and has stated that a solution is in the works.
on Twitter, the account @NBA2K stated that prior to logging into MyNBA2K23. users must log in to their account on their PC or console first. So, you should be accessible to the application with an active NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch or Steam prior to synchronizing your account with the application. But the fact that some percentage of users are not able to access the app is still.
At present, those affected by the issue won't be able to access NBA 2K23's face scan feature to redeem Locker Room codes via the app, and we'll bring this article up to date once Visual Concepts and 2K have released a patch to fix the "failed for logging in with 2K Sports" message.
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